We are happy to accept back any unworn item within 14 days of receiving your order to our return address. This excludes engraved or resized items and items purchased in our Sample Sale, Archive or Pre-Order collections.
You can return your item for a refund, credit note or if the item is a ring then you can exchange it for an alternative size of the same design, if in stock. We can only accept items back which are unaltered, unworn, and in a resaleable condition.
As our engraved items are made to order they are non-returnable and non-refundable.
For more information regarding our returns policy please follow this https://carrieelizabeth.co.uk/pages/returns