Every piece of Carrie Elizabeth Jewellery is covered by our 12 month warranty. Should your jewellery suffer a breakage, missing stone or any other fault due to a manufacturing defect during this time period then please contact us on hello@carrieelizabeth.co.uk and we will assist you.
We will re plate your item for free if you experience any plating issues within the first 6 months of owning your item. after this time there will be a replating fee. To keep your jewellery looking it's best for as long as possible, please follow our care instructions: Caring for your Jewellery – Carrie Elizabeth